Payment Policy

At Norwood & Sons, we offer secure and convenient payment options for a smooth and seamless shopping experience.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Mastercard

• Visa

• Google Pay

• Apple Pay

All available payment methods are displayed at checkout.

2. Payment Processing

Payment is due in full at the time of purchase.

Orders are prepared and shipped once full payment has been successfully received. If your payment is declined or cannot be processed, your order will not be confirmed.

3. Pricing and Currency

All prices on our U.S. storefront are displayed in U.S. dollars (USD).

Prices are subject to change without notice. Any applicable taxes and fees will be calculated and displayed at checkout.

4. Secure Payment Processing

We use SSL encryption and trusted payment providers to process transactions securely.

Norwood & Sons does not store credit card details or sensitive payment information.

5. Refunds and Chargebacks

Refunds are processed in accordance with our Return & Refund Policy.

Unauthorized chargebacks or payment disputes may be formally contested. If you experience an issue with a transaction, we encourage you to contact us directly so we can resolve it as quickly as possible.

6. Fraud Prevention

Norwood & Sons reserves the right to cancel or temporarily hold any order if fraudulent, suspicious, or unauthorized activity is suspected.

For certain orders, we may request additional verification to protect our customers and help ensure payment security.

7. Contact Information

Contact Details

If you have any questions about payments or your order, please visit our Contact Us page and submit the contact form, or email us at info@norwoodandsons.com. Our customer support team will be happy to assist you.

Customer Support Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: 10:00 AM–5:00 PM

We aim to respond to all inquiries within one business day.